1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name, date of birth, mailing address, phone number, email address
- Medical history, medication list, current health conditions
- Genetic testing results (if applicable)
Health Information (Protected Health Information – PHI)
- Any identifiable health information provided to us in the course of our consultations
Technical Information
- IP address, browser type, referring URLs
- Time and date of website visits and pages accessed
2. How We Use Your Information
We use your information to:
- Provide personalized pharmacogenomic consultations
- Schedule and manage appointments
- Communicate with you regarding your care
- Improve our website and services
- Comply with legal and regulatory requirements
We will never sell your personal or health information.
3. How We Share Your Information
We may share your information with:
- Partner laboratories for genetic testing (with your consent)
- Healthcare providers you authorize us to communicate with
- Service providers who assist with scheduling, data storage, or email communication
- Legal authorities if required by law (e.g., court orders or public health investigations)
All third-party service providers are required to comply with applicable privacy and security laws.
4. HIPAA Compliance
As a healthcare service provider, GENE RX complies with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect your PHI.
5. Your Rights
As a patient, you have the right to:
- Access your health information
- Request corrections to your records
- Request restrictions on certain uses and disclosures
- Receive a copy of this privacy policy
6. Data Security
We take reasonable steps to protect your data from unauthorized access, use, or disclosure. This includes encryption, secure storage systems, and limited access controls.
7. Cookies and Website Analytics
Our website may use cookies and third-party tools (e.g., Google Analytics) to understand website performance and improve user experience. You can disable cookies in your browser settings.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through our website or direct communication.
